Westmount Nursing Homes, Inc Implementing a Continuous Quality Improvement Initiative Submit a case study analysis for Case Study 16 (referenced above) in a WORD document Your analysis can be question driven, in other words, address the following questions correctly, and your case study will be complete What are the major issues in this case Identify and discuss the strategic objectives of Westmount Nursing Homes under the leadership of Shirley Carpenter How does the pursuit of these objectives contribute to the problems encountered in this case What is the role of the CEO in implementing TQM What is the role of the board in implementing TQM

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Question: Westmount Nursing Homes, Inc.: Implementing a Continuous Quality Improvement Initiative Submit a case study analysis for Case Study #16 (referenced above) in a WORD document.

Westmount Nursing Homes, Inc.: Implementing a Continuous Quality Improvement Initiative

Submit a case study analysis for Case Study #16 (referenced above) in a WORD document. Your analysis can be question driven, in other words, address the following questions correctly, and your case study will be complete:

What are the major issues in this case?

Identify and discuss the strategic objectives of Westmount Nursing Homes under the leadership of Shirley Carpenter. How does the pursuit of these objectives contribute to the problems encountered in this case?

What is the role of the CEO in implementing TQM?

What is the role of the board in implementing TQM?

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