Question: Wetherbee Tech Services ( WTS ) is a chain of computer maintenance technicians for households and small businesses. The following data are available for last

Wetherbee Tech Services (WTS) is a chain of computer maintenance technicians for households and small businesses. The following data are available for last year's services:
WTS recorded 120,100 tech calls last year. It had budgeted 125,200 calls, averaging 90 minutes each.
Standard variable labor and support costs per tech call were as follows:
Direct IT specialist services: 90 minutes at $54 per hour
Variable support staff, supplies, and overhead: 30 minutes at $24 per hour
$81
12
Fixed overhead costs:
Annual budget $4,140,200
Fixed overhead is applied at the rate of $36.00 per call.
Actual tech service call costs:
\table[[Direct IT specialist services: 120,100 calls averaging 84 minutes at $56.00,],[per hour,$9,415,840
 Wetherbee Tech Services (WTS) is a chain of computer maintenance technicians

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