Question: What an operations manager should know about process technology? In what ways managers may evaluate and assess the uses of such technology based on certain

What an operations manager should know about process technology? In what ways managers may evaluate and assess the uses of such technology based on certain performance factors? Another important element regarding understanding the implications of process technology is that what are the risks of automating a production or service process? Elaborate your answer with the help of examples that you may have knowledge of or you may have observed or experienced.

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