Question: What are main elements (concepts) of Total Quality Management? Examples of how different organizations applied TQM and outcome was successful or unsuccessful? What are seven

What are main elements (concepts) of Total Quality Management? Examples of how different organizations applied TQM and outcome was successful or unsuccessful?

What are seven tools of quality control? Can we use these tools to school systems?

Explain House of Quality (relationship matrix). Apply them to an operation.

What are variable control charts? How do we use them?

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