What are some preventative measures that managers should make to mitigate unhealthy conflicts?

Explain how managers can enable unhealthy conflict in the workplace.

OB IN THE REAL WORLD Radha Abboy, 8020 Consulting around hard deadlines and the ability to meet these deadlines is often put at risk by any unhealthy festering Conflicts are a part of everyday life. The people we find ourselves working with essentially become a second family. Conflicts don't have to be unhealthy. Oftentimes, they can serve as great teaching tools and will make a team better off than before. At all times, however. managers must ensure that they are taking preventative measures to ensure that unhealthy conflict is kept to a minimum According to Radha, that starts with managers building strong relationships with their employees. "Always invite staff to give feedback. me to them and them back to me. A manager is a direct reflection of their staff and vice versa. If. as a manager. you are uninformed. you can't solve anything. You have to be open to voice a With experience in three years in public accounting, concern but you also need to be able to listen and nine years in the entertainment industry, and now, invest long hours, just like any relationship you may the past two and a half years in consulting. Radha have." Abboy brings an insightful and well-rounded style to leadership. Her approach is very people-centric and There is much debate regarding where trust based. This stems from an understanding that a unhealthy conflicts arise but Radha's analysis seems manager must be very flexible in their ability to work to point that it typically stems from the top. with different types of people, especially in situations Managers have a strong influence on how subordinates perform and behave. Managers should ofconflict.definitelynotbeenablersofpoorbehaviorbutthesubordinatesperformandbehave.Managersbutthey In her various positions working with large and should also not lead through fear. They must find a small teams alike. Radha has observed that not all happy medium and uphold the values of their team conflicts are necessarily things to avoid. Rather. while exploring new ways for their employees to oftentimes conflict can be very constructive. For and grow. example, conflicts surrounding technicalities and processes are often beneficial to a team because In the event that an unhealthy conflict does arise. they force the team members to really think Radha stresses the importance of acting quickly. about the why with regards to their strategies. As Unhealthy conflicts can quickly get out of hand and a manager overseeing this type of conflict. Radha there isn't a cut and dried method of solving them. stresses the importance of guiding the team though Being objective. keeping emotions out of the picture. the eictivity. "Healthy conflicts are constructive. and taking time to assess the root of the issue at Mizgers must take advantage of these situations hand will likely start a manager on the right path to a cx sise they are excellent teaching tools. They solution. f guide each employee as they work through rocess to find the best solution." It definitely seasy to do. as these situations tend to be very E. With the right care, however, managers are more than able to leverage the situation in such a way that will actually improve the functionality of managers should make to mitigate unhealthy conflicts? the team. On the flip side, unhealthy conflicts create a toxic _. in the workplace. environment and have a drastic effect on any team's efficioncy and ave a drastic eriecimple, many