What are the 5 questions I can ask when interviewing a fast-food restaurant manager to help solve the Estrella Fun Foods (EFF) problems? Case facts analyze: Estrella Fun Foods (EFF) is a rapidly growing company that is a hamburger fast food type restaurant and has franchises throughout Arizona. It has recently come to the company's attention that some franchise owners are unhappy with multiple lines for service. Customers do not seem to know where to stand to be the next served. There are times when tempers flare, as more aggressive customers cut in line, while other customers get distracted and are not ready to place an order. You know that EFF management supports the multi-line system because it supports higher volumes of customers, in contrast to the single-line system. Also, customers are unhappy and impatient when they encounter long lines to place their orders. As a franchise owner, this problem must be resolved. However, any new plans or procedures must be approved by a majority of the franchise owners in Arizona. The next owners' meeting will be in two (2) weeks. You have been asked by other franchise owners to (a)investigate this problem (b) interview an existing fast-food restaurant manager (3) present an analytical report with a solution before the next owners meeting.