Question: What are the gap for issue 3 and 4 Issue 3: The advertisements for the Evergreen Hotel focus on spectacular views from every room. The

What are the gap for issue 3 and 4

Issue 3: The advertisements for the Evergreen Hotel focus on "spectacular views from every room." The problem is that this isn't always the case. There are ten rooms out of 340 that don't have a mountain view. It seems small, but the views from every room. The problem is that reviews posted online. isn't always the case. 10 rooms out of the 340 rooms don't have a mountain view. This 340 rooms don't have a mountain view. This Issue 4: Many of the reviews you found online from the past two months have get these rooms are a large percentage of been guests posting photos of bad housekeeping practices: dirty drinking the guests leaving negative reviews online. glasses by the sink, the carpet not being swept during their stay, etc. Many reviews reflected having to ask housekeeping multiple times for items, such as extra towels and coffee for the room, and some requests never getting fulfilled

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