Question: What are your recommendations for this case? for example: 1. THE PURCHASER COULD HAVE WITHDRAWN HERSELF FROM MAKING THE DECISION. 2. THE PURCHASER COULD HAVE

What are your recommendations for this case? for

What are your recommendations for this case? for example: 1. THE PURCHASER COULD HAVE WITHDRAWN HERSELF FROM MAKING THE DECISION. 2. THE PURCHASER COULD HAVE ASKED CONSENSUS FROM OTHER EMPLOYEES THAT WILL USE THE SOFTWARE. GIVE OTHER 3 RECOMMENDATIONS AND WHY? THANK YOU.

Yourcompanyisintheprocessofopeninganewoffice.Youareinchargeofpurchasingsoftwarethatwillbeusedforbillingandpayroll.Therearereallyonlythreesoftwaresystemsthatwillmeetyourbusi-nesssneeds.Lastweek,eachofthethreevendorscameintogiveademonstrationoftheirproductandgetanassessmentofyourcomputingneeds.Youspokewithsalespeoplefromtwoofthecompanies.However,thethirdcom-panythatyoutalkedto,Agape,sentalongasalespersonandasystemsexpert.ThesystemsexpertwasnamedHankSmith.ThesalesmanexplainedthatAgapelikesitscustomerstomeetthetechnicianwhomtheywouldbeworkingwithiftheypurchasedthesystem.HankSmithwasveryknowledgeableandan-sweredallyourquestionsclearly.Hewasalsohonestaboutthestrengthsandweaknessesofthesystem.Thethreeofyoutalkedforabouttwohours,andthenOverthenextfewdays,youkeepthinkingaboutHankandhopingthatAgapewillcomeinwiththelowestbid.Finallythebidsarrive.AgapeandHi-Techcomeinataboutthesameprice.Thethirdcompanysbidissignificantlyhigher.Youdiscussthethreeoptionswithyourmanager.ThesoftwarepackagesofferedbyAgapeandHi-Techaresimilar;eithersystemwouldbeadequate.Themoreexpen-sivesystemdoesnotoffermuchmore,soyouelimi-nateit.Yourmanagersaysthatsinceitsatoss-upbe-tweenAgapeandHi-Tech,thedecisionisuptoyou.ForamomentyouthinkaboutyourintenseattractiontoHank.Butthenyouthink,"Iamaprofessionalwoman,andthisisadecisionthatcouldbemadebythetossofacoin.SowhynotchooseAgape?"YoubuytheAgapesoftware,buttoyourgreatdis-appointment,theysendanothers

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!