What capacity decisions should you make regarding facilities, equipment, workforce, products/services, working hours, or other resources required
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Question:
What capacity decisions should you make regarding facilities, equipment, workforce, products/services, working hours, or other resources required to run business processes?
- Categorize your capacity decisions in the previous question as level capacity, chasing demand, and managing demand strategies, and explain your reasons for such categorization.
- How might these decisions influence the quality of service, the cost of service, the satisfaction of customers, and the timing of service offerings?
- Consider some challenges or difficult circumstances that demand might not meet the capacity. Then, describe a few of them and propose your solutions to them. (i.e., explain how you manage/chase demand).
- Would you think managing both demand and capacity is always feasible? Why?
Related Book For
International Marketing And Export Management
ISBN: 9781292016924
8th Edition
Authors: Gerald Albaum , Alexander Josiassen , Edwin Duerr
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