What change is needed for adherence goals in centers with long handle times if exceptions are not

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What change is needed for adherence goals in centers with long handle times if exceptions are not entered for late departures to breaks

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lunch when the agent is stuck on a call?

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Concepts of Database Management

ISBN: 978-1285427102

8th edition

Authors: Philip J. Pratt, Mary Z. Last

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Posted Date: Apr 22, 2024 03:07 AM

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What change is needed for adherence goals in centers with long handle times if exceptions are not

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Concepts of Database Management

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