What did you learn from the Trader Joe's case analysis and from other relevant resources?

What context differences are important between the case example and Amazon?

What assumptions do you need to make in order to use the concepts appropriately?

Looking at Amazon, what concepts, tools, and readings resources are most relevant to helping guide how you might recommend improving the company? Why and how are they relevant?

Based on the case analysis and other resources you have reviewed, what are some specific organizational actions, metrics, and general recommendations?

Trader Joe's Reference - Case Analysis

The industry average is 5, and the industry best is 8. The Figure above shows an average rating of 7.5. The organization and management have a chance to improve, but Trader Joe's is ahead of its competitors.

The skills, competencies, and capabilities are essential to the success of Trader Joe's. The ability to pay its bills quickly creates an environment of trustworthiness with its vendors, thus obtaining lower-priced products. Moreover, the company's 80% exclusive brands are a unique advantage for Trader Joe's, whereas other grocery stores may inventory and sell less than 20% exclusive brands. Also, Trader Joe's management style of requiring new employees to attend a 10-day training period is a capability since it focuses on generalists and not on specialists. The generalist's method allows it to move workers around the store based on demand. Overall, this training will enable it to notably stand out from its rivals (Ogden & Watson, 1999).

Trader Joe's enjoys the capability to excel in its field. Unlike Fred Meyer's or others, it is a size and organizational difference that allows it to stand out. Consumers flock to Trader Joe's for its unique customer service and product availability (Jepsen & Eskerod, 2009).

Trader Joe's understands its niche in the industry. It also can enhance its employee training introduces new unique products and services. In addition, the technology part needs to be improved due to the increasing adaptation of the technology-dependent customer base. For instance, technology is used for convenience. The company has a chance to introduce more technology such as Wi-Fi into its business operations to expand its customer base (Schulz, 2014).