What do you see as the key emerging issues for work teams over the coming decade?

Think about the different groups and teams you are a member of - at home, work, school or college. Try to classify them into groups or teams. What needs does each one satisfy for you? Try to apply a model of group development to each one. What stage of development is each one at?

1."Cold Stone has been opening foreign outlets since 2007, when it launched its first store in Japan, and now boasts more than 1,500 locations in 16 countries. "Internationally," says Lee Knowlton, "we do the same thing" when it comes to designing operations around teamwork. At the same time, he admits that it's not easy opening up any business overseas. There's all kinds of challenges. So having a team that's really working together, committing to fighting through these barriers, is key."

What are some of these "challenges" or "barriers"? In what ways will the company's top foreign business customers differ from its top U.S. business customers? What kinds of modifications are probably necessary in the company's approach to the "customer pyramid"?