Question: What do you think the future will bring for these trainings? 'Digital tools will play an important role. We have a new blended approach: digitalisation

What do you think the future will bring for these trainings?
'Digital tools will play an important role. We have a new blended approach: digitalisation should support human relations but shouldn't replace them. Recently, we started using a 360\deg video tool that immerses our trainees into a real work environment. Our trainees can become even more
engaged via a VR-set. We also pay attention to our experienced technician: we try to continuously develop new and enticing content to make sure that they keep evolving throughout their careers.'
'Onboarding will also be key, as recruiting people and spreading company culture is more complex in a digital era. Our scope is wider and there are many tools that our technicians have to use. However, we aim to provide our technicians with qualitative training.'
At Toyota, we believe that a balanced education is the key to success, even in pandemic times. Not only our technicians, but all of our employees are offered courses, classes, or workshops to stimulate their critical thinking and practical skills. We make our education programmes captivating and challenging so our employees keep growing throughout their career.
4. Considering Toyota Material Handling Europe's STEP-training programme, what are the potential workplace issues HRM may encounter in maintaining the balance between traditional and digital training method? (25 Marks)

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