Question: What does Customer Relationship Management ( CRM ) refer to ? A . Customer Refund Management system B . A strategy for managing interactions and

What does Customer Relationship Management (CRM) refer to?
A. Customer Refund Management system
B. A strategy for managing interactions and relationships with customers
C. A sales technique focused solely on acquiring new customers
D. A manufacturing process for creating customer-related products.
What does Customer Relationship Management (CRM) refer to? A. Customer Refund

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