Question: What does the term operational effectiveness refer to in the context of the textbook? a . Performing the same tasks better than rivals perform them.

What does the term "operational effectiveness" refer to in the context of the textbook?
a.
Performing the same tasks better than rivals perform them.
b.
Offering unique products and services.
c.
Diversifying business operations.
d.
Lowering prices to attract more customers.
e.
Maximizing profit margins.

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