Question: What does the term organizational citizenship behavior ( OCB ) refer to ? Question 1 options: Behavior that is detrimental to organizational goals Behavior that

What does the term "organizational citizenship behavior" (OCB) refer to?
Question 1 options:
Behavior that is detrimental to organizational goals
Behavior that violates organizational norms
Behavior that is required by the job description
Behavior that goes beyond job requirements to benefit the organization

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