What does this statement mean "The problem of building an integrated system that can

accommodate different people is a very serious challenge"?

Note:

You can refer to this situation but is not limited to.

Many enterprise resource planning (ERP) projects fail due to organizational issues, not

technical issues. For example, Sobey's Canadian grocery store chain abandoned its two-year,

$90 million ERP system due to organizational problems.

As Dalhousie University Associate Professor Sunny Marche states, "The problem of

building an integrated system that can accommodate different people is a very serious

challenge. You can't divorce technology from the sociocultural issues. They have an equal

role." Sobey's ERP system shut down for five days and employees were scrambling to stock

potentially empty shelves in several stores for weeks. The system failure cost Sobey's more

than $90 million and caused shareholders to take an 82-cent after-tax hit per share.*