Question: What impact does the value a guest thinks he/she will receive from a service have on the guest's perception of the wait? Question 12Answer If

What impact does the value a guest thinks he/she will receive from a service have on the guest's perception of the wait? Question 12Answer If the guest expects the service to have a high value, she/he will wait more patiently. It has no impact. It won't have much impact if the guests can wait in a comfortable environment. It has a small impact if the hospitality organization handles the situation well

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