Question: what inputs would you identify for this process in the above figure? what do you think would be missing in the process above? Maintenance Process

what inputs would you identify for this process in the above figure?

what do you think would be missing in the process above?

Maintenance Process Model 1 of 1 INFORMATION (Procedures, methods, forms, information, and

Maintenance Process Model 1 of 1 INFORMATION (Procedures, methods, forms, information, and so on) QP-07-Process equipment maintenance . - + 60% Work orders Preventive maintenance (PM) schedule Predictive maintenance requirements . OEM manuals . Production schedule . With WHAT? (Machines, tools, parts, equipment, hardware, software, and so on) Equipment to be maintained Spare parts Tools Maintenance materials Maintenance tracking software PROCESS: Maintenance OWNER: Maintenance manager WHO participates in this process? Maintenance manager Maintenance personnel Operators (perform some routine . PMS) Process engineers (define PM requirements) . Outside maintenance contractors . OUTPUTS: Reliable equipment Minimal unscheduled downtime RECORDS: View as Text Preventive maintenance records Completed work orders Equipment files Machine downtime report . . . . What METRICS are maintained to determine process effectiveness? Machine uptime Unscheduled downtime Percent of PMs completed on schedule Missed deliveries due to machine failures

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=+n. What can you conclude from this graph?

=+a. Use an unbiased estimator to compute a point estimate of , the average amount of gas used by all houses in the area.

=+b. Use an unbiased estimator to compute a point estimate of , the proportion of all homes that use over 100 therms.