What is a Balanced Scorecard? Of the four perspectives that this concept introduces, do you think one of the perspectives is more crucial than another? Does it depend on the company in particular? Give an example of how this analysis can benefit a company.

Topic 2:

"Tactical decisions are often small-scale decisions that serve a larger purpose." Discuss how this relates to ratio analysis. Give an example of a decision a company might make using this logic based on ration analysis techniques.

Topic 3:

This week we discuss quality costs such as prevention costs, detection costs, internal failure costs and external failure costs. Of these, which do you think is most important to focus on? Is there an ethical responsibility held by companies to focus on external failure costs?

Answer rating: 100% (QA)

Topic 1 Balanced Scorecard A Balanced Scorecard is a strategic management tool that provides a comprehensive view of an organizations performance by considering multiple perspectives beyond just finan... View the full answer