Question: What is another activity Scott may perform within this role? Doing a radio interview about a new restaurant location Resolving a dispute between the Executive
What is another activity Scott may perform within this role?
Doing a radio interview about a new restaurant location
Resolving a dispute between the Executive Chef and one of her line cooks
Keeping apprised of food and safety regulations by checking the FDA web site on a regular basis
Presenting plaques to employees who have reached a yearly service milestone
Today's managers are moving from a controller role to an enabler role. Their goal is to provide support and learning opportunities, coach, and guide their employees. Andy and Scott discuss their approach at Barcelona as one that is empowering. "This is your restaurant," Andy tells new managers. Scott says, "I think you're limiting your ability to get better," when you tell managers what to do
As a manager at Barcelona, which of the following activities do you think you would be encouraged to do Check all that apply.
Remove an item from an unhappy customer's bill
Seek approval from Scott to run an advertisement in a local newspaper announcing new, extended hours for your location
Hire an additional bartender to meet the demand of increased "happy hour" business
Change menu prices on seafood dishes due to increased market prices
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