What is burn out and how can you tell if you have it? Question 2: How can
Question:
What is burn out and how can you tell if you have it?
Question 2: How can you deal with violent or threatening behaviour in the workplace?
Question 3: What are the signs that stress is affecting a work colleague?
Question 4: What are the measures that could be applied when developing a performance standard?
Question 5: Why are self-reflective behaviour strategies important in the workplace?
Question 6: Describe the key principles that should be applied when receiving feedback about your performance.
Question 7: What methods could you adopt to determine the potential area of needs within the workplace relating to stress?
Question 8: what are the key issues you should consider when planning a debriefing session?
Question 9: Why is it important to schedule a debriefing session as possible following the incident?
Question 10: Discuss debriefing techniques that encourage exploration of emotions.
Question 11: Give examples of appropriate questioning strategies in a debriefing session.
Question 12: What behavioural changes might you observe in a person who is at risk of self-harm?
Question 13: What items should report from a debriefing session contain?
Question 14: Whom could you refer a person to if you have identified concern about their behaviour following an incident?
Activities:
Activity 1:
Imagine that there has been an unusually high demand for your organisation's services in the past week and you and your colleagues are experiencing a higher-than-usual workload.
Question 1: Explain how you would monitor your colleague's welfare and stress levels under this circumstance.
Activity 2:
Imagine that you have witnessed a critical incident where a client has behaved in a violent and threatening manner towards you and your work colleagues.
Question 1 : Describe how you would conduct a structured debriefing following this incident.
Cambridge International AS & A Level Mathematics Pure Mathematics 2 & 3 Coursebook
ISBN: 9781108407199
1st Edition
Authors: Sue Pemberton, Julianne Hughes, Julian Gilbey