What is enterprise resource planning $($ERP$)?$

A$)$ the management of information flows between and among activities in a supply chain to maximize

total supply chain effectiveness and corporate profitability

B$)$ a means of integrating all departments and functions throughout an organization into a single MIS

system $($or integrated set of MIS systems$)$ so employees can make decisions by viewing enterprisewide

information about all business operations

C$)$ a means of managing all aspects of a customer$$s relationship with an organization to increase

customer loyalty and retention and an organization$$s profitability

D$)$ a means of connecting the plans, methods, and tools aimed at integrating separate enterprise system

$3)$ Walmart and Procter & Gamble $($P&G$)$ implemented a tremendously successful SCM system. The

system linked Walmart$$s $\_\_\_\_\_\_\_\_$ centers directly to P&G$$s $\_\_\_\_\_\_\_\_$ centers.

A$)$ manufacturing; distribution

B$)$ distribution; manufacturing

C$)$ stores; distribution

D$)$ distribution; stores

$4)$ Which of the following metrics represents the agreed$-$upon time between the purchase of a product and

the delivery of the product?

A$)$ back order

B$)$ inventory cycle time

C$)$ customer order cycle time

D$)$ inventory turnover