What is PDCA?

1. A method of discontinuous process improvement

2. A method of incremental process improvement

3. A team building technique

4. A type of collaboration with another company

When technology is progressing rapidly, firms are more likely to:

1. Commit themselves to fixed assets.

2. focus on developing the necessary skills in-house

3. avoid becoming more narrowly specialized

4. use linkages with other specialized firms to access resources they do not possess