Question: What is pro - customer rule breaking in the context of customer service? Avoiding any deviation from standard protocols Strictly following organizational rules Adapting service

What is pro-customer rule breaking in the context of customer service?
Avoiding any deviation from standard protocols
Strictly following organizational rules
Adapting service delivery that deviates from prescribed rules
Prioritizing organizational procedures over customer needs
What is pro-customer rule breaking in the context of customer service?

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