Question: What is the average overall labor utilization for the 5 clerks assuming that customers arrive at a rate of one customers every 15 minutes? Assuming

What is the average overall labor utilization for the 5 clerks assuming that customers arrive at a rate of one customers every 15 minutes?

Assuming the same conditions as in the prior question (one customer arrives every 15 minutes) , what is the throughput of the process?

Assume the process at any one time has a throughput of 3 customers/hour (not necessarily the correct answer to the previous problem). On average there are 5 customers in the process. What is the flowtime for the process?

Assuming that the Flowtime of the process is 1 hour, what is the total amount of time the average customer spends waiting (i.e. is not being seen by a clerk) throughout the process?

If the arrival rate rises from 3 customers per hour to 9 customers per hour, what is the new thruput of the process?

If the arrival rate rises from 3 customers per hour to 9 customers per hour, what is the new overall average utilization of the process?

Clerk A Clerk B Clerk C Clerk D Clerk E ARA 224 OP 2. OP 3 A OP 4 pay OP 5 7 custs/hr 9 custs/hr 5 custs/hr 10 custs/hr 6 custs/hr

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