What is the correct response for the items with an X?

Analyze Amazon.com Amazon.com, Inc. (AMZN) is the largest Internet retailer in the United States. Amazon's income statements for two recent years follow: Amazon.com, Inc. Income Statements a. Prepare a horizontal analysis of the income statements. Round percentages to one decimal place. b. The horizontal analysis shows that total revenues increased between the two years, with a strong in service sales. Service sales are revenues earned from Amazon's Web hosting, Web design, and order fulfillment services provided for other businesses. This part of Amazon apparently . Total operating expenses have grown between the two years, indicating that expenses are growing The expense growth appears to be occurring across all the major expense categories. The net result is a significant in operating income between the two years. Thus, Amazon demonstrates significant