Question: What is the difference between internal and external failure costs with respect to Quality? Internal costs are incurred before delivery; external costs are incurred after

What is the difference between internal and external failure costs with respect to Quality?
Internal costs are incurred before delivery; external costs are incurred after delivery.
Internal costs are incurred by full-time employees, external costs are incurred by suppliers.
Internal costs are from defects inside a product; external costs are from surface defects.
 What is the difference between internal and external failure costs with

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