What is the first step in capturing lessons learned at the end of a project?

a. The project manager holds a meeting where each participant writes his or her top issues in a workspace where everyone can see them, then the entire group votes on the top five or ten. b. The project manager sends an e-mail asking the participants to identify major project issues before holding a meeting. c. The project manager holds a meeting where they ask project participants leading questions about the top issues one at a time to determine what went wrong and how it might be avoided in future projects. d. The project manager makes a list of the major project issues from their perspective and e-mails them to participants for feedback