What is the first step in the feedback control system?

(2pts)

Question 28 - What is the first step in the feedback control system?

	Establishing strategic objectives
	Establishing standards of performance
	Taking corrective action
	Measuring actual performance

Which of the following is sometimes called negative reinforcement?

(2pts)

Question 32 - Which of the following is sometimes called negative reinforcement?

	Avoidance learning
	Punishment
	Positive reinforcement
	Extinction

At Holyfield Chemicals, department heads usually make decisions after meeting with employees and seeking their ideas and suggestions. Department heads at Holyfield Chemicals make extensive use of the ___________ style of leadership.

(2pts)

Question 43 - At Holyfield Chemicals, department heads usually make decisions after meeting with employees and seeking their ideas and suggestions. Department heads at Holyfield Chemicals make extensive use of the ___________ style of leadership.

	open shop
	diplomatic
	participative
	autocratic