Question: What is the first step marketers should take when pursuing a social media position? Group of answer choices a. To drive new sales b. To

What is the first step marketers should take when pursuing a social media position?

Group of answer choices

a. To drive new sales

b. To work actively to reposition your product offering

c. To listen to customers

d. To develop a customer relationship management program

e. To fully engage customers by communicating directly with them

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