Question: What is the first step of the programming process? Select one: a. Survey, interview, or observe employees to determine needs. b. Define the scope, goals,

  1. What is the first step of the programming process?

Select one:

a. Survey, interview, or observe employees to determine needs.

b. Define the scope, goals, or success criteria for the programming.

c. Obtain approval to perform programming from sponsors.

d. Set a schedule and deadlines for programming tasks.

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