What is the information you have to confirm with the guest when they arrive to check-in? 2. Why is it important to get the signature of the guest during registration? 3. Make a check list of all departments that need to be advised of group arrivals and VIP arrivals. Explain why these departments need to be advised. 4. A guest has asked that a cot be placed in their room, that a bottle of Dom Perignon champagne is placed in their refrigerator and that a plate of cucumber sandwiches is delivered to the room on each day of the stay at 16:00hrs. How would you pass on these special request details in your workplace and to whom or which department would they be passed on to?