Question: What is the main difference between Customer Relationship Management and Customer Relationship Marketing? a . Customer Relationship Marketing looks at the overall company strategy to

What is the main difference between Customer Relationship Management and Customer Relationship Marketing?
a. Customer Relationship Marketing looks at the overall company strategy to understand customer needs.
b. Customer Relationship Management tracks customers.
c. Customer Relationship Marketing heavily emphasizes technology.
d. Customer Relationship Management seeks to create loyalty.

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