Question: What is the most effective strategy for managers to use regarding communication in the hospitality environment? Business language and style adapted to fit the person

What is the most effective strategy for managers to use regarding communication in the hospitality environment?
Business language and style adapted to fit the person and situation
Personal language with uniformly casual style to put all at ease
Business language with uniformly friendly, casual style
Personal language with formal style adapted to the signals of the individual
What is the most effective strategy for managers to use regarding

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