Question: What is the most important factor that would indicate to the CM that the owner's team has a significant interest in achieving high quality on

What is the most important factor that would indicate to the CM that the owner's team has a significant interest in achieving high quality on the constructed project?

a) A strong retainage clause

b) Clear and concise requirements for inspection and testing in the contract documents

c) A reference to the ISO 9000 quality program

d) A dedicated program for resolution of punch lists

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