What is the most important reason for creating Operational Definitions of each measure?

To create a Histogram

To ensure that the data collection plan is complete

To make sure everyone collects data the same way

To measure the highest baseline possible

Which of the following is NOT an example of a measure?

Cycle Time

Dollars

Defect Counts

Employee Support

What graph displays the center, the spread and the shape of the data?

Pareto

Histogram

Run Chart

Scatter Plot

Which of the following is a step in the creation of an Operational Definition?

Select a Sponsor

Conduct a test to check for potential misinterpretation

List the suppliers

Establish the problem