Question: What is the purpose of using case and case type in the process identification stage?Question 1 options:They are used to identify cases for handling customer

What is the purpose of using case and case type in the process identification stage?Question 1 options:They are used to identify cases for handling customer complaintsThey are used to identify a business process of an organizationThey are used to identify main activities of the BPM stageNone of the above

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