Question: What is the utilization factor? How many students, on average, will be waiting in line at any point in time? Students arrive randomly at the

What is the utilization factor?

How many students, on average, will be waiting in line at any point in time?

What is the utilization factor? How many

Students arrive randomly at the help desk of the computer lab. There is only one service agent, and the time required for inquiry varies from student to student. Arrival rates have been found to follow the Poisson distribution, and the service times follow the negative exponential distribution. The average arrival rate is 12 students per hour, and the average service rate is 20 students per hour. On average, how long does it take to service each student? O A. 20 minutes B. 2 minutes O C. 1 minute O D. 5 minutes O E. 3 minutes

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