Question: What makes customer request refusals particularly delicate for a business? The idea that the customer is always right The risk of going viral through social

What makes customer request refusals particularly delicate for a business?
The idea that the customer is always right
The risk of going viral through social media
The knowledge that the customer is usually at fault
The perception that all requests must be granted
What makes customer request refusals particularly delicate for a business? The

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