Question: What methods are typically used to measure client satisfaction? Selected answer will be automatically saved. For keyboard navigation, press up / down arrow keys to

What methods are typically used to measure client satisfaction?
Selected answer will be automatically saved. For keyboard navigation, press up/down arrow keys to select an aifswer.
a informal feedback and surveys
b Delphi technique and focus groups
questionnaires and nominal group technique
d critical incident method and breakout groups
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