Question: What should a sales associate do when a prospect is responding to the sales associate's question? Filter for specific things the sales associate wants to
What should a sales associate do when a prospect is responding to the sales associate's question?
Filter for specific things the sales associate wants to hear
Jump in when possible in order to demonstrate the sales associate's knowledge
Ask if the prospect is ready for the demonstration
Allow the prospect to finish the response before confirming the sales associate's understanding
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