1. What shows the business has a sense of transparency and ethics? Did you observe or know of any unethical behavior?
2. Do workers seem to be engaged in their work? Did they seem to put in extra effort? How or why do you think they did not?

1. Did you witness any emotional hijacking? If so how was it resolved? At least write an explanation of what emotional hijacking is if you did not observe any and an example of how it may have looked in THAT workplace.

1. Did you see any different cultures? Did you see any evidence of cultural intelligence (showing the place is accepting of other cultures, through either physical things or the way the customers were treated? If not why do you think there is no diversity?

1. Was there technology present in the workplace? Did the workers use it or did the customers use it instead of going to the workers

1. Tell me how technology is both a positive AND a negative for the work place. ( How does it possibly benefit the workers? The Customers? How would it hurt each of them.

10. two-paragraph summary of the visit. Please try using some of the ideas and verbiage that was used in the assignment.

Answer rating: 100% (QA)

During my observation of the business I found that it demonstrated a strong sense of transparency and ethics The organization had clear policies and procedures in place that were openly communicated t... View the full answer