Question: What was the overarching reason FreshDirect encountered issues with the move to the larger facility? They did not fully test the new technology before switching

What was the overarching reason FreshDirect encountered issues with the move to the larger facility?
They did not fully test the new technology before switching to the new system.
They did not take into account the need for additional employees.
They did not upgrade the technology to meet the demands of the new facility.
They assumed that customers would remain loyal rather than switching to a closer rival.
What was the overarching reason FreshDirect encountered issues with the move

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