"What we are doing is challenging and fun$-$we get to

work in the future." $28$

Questions

$1$ How do

Amazon.com's logistics and supply chain

management activities help the company create value

for its customers?

$2$ What systems did Amazon develop to improve the

flow of products from suppliers to Amazon fulfill$-$

ment centers? What systems improved the flow of

orders from the fulfillment centers to customers?

$3$ Why will logistics and supply chain management

play an important role in the future success of

Amazon.com?