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Program evaluation in criminal justice should not be seen solely as a compliance exercise, but rather as a learning tool that fosters better decision-making. Before beginning an evaluation, Anita should consider conducting aneeds assessmentto determine whether the program addresses the community's most pressing problems. This step ensures that resources are not only used efficiently but also directed toward real community concerns (Ward, Chibnall, & Harris, 2007).

During the evaluation, Anita could focus less on numbers alone and more onprogram integrityasking whether the program is being implemented as initially designed. Evaluations often uncover that even well-funded initiatives fail because the process strays from the original goals. Collecting both quantitative data, such as arrest or response statistics, and qualitative data, like community perceptions, creates a more comprehensive picture (Giancola, 2021).

Afterward, Anita should share results transparently, even if they reveal weaknesses. Honest reporting fosters trust between officers and the community, and it enables the department to implement meaningful improvements. Reviewing relevant policies is also critical, since outdated or conflicting rules may unintentionally undermine program success. Policy review is not about bureaucracyit is about alignment and adaptability.

If evaluations are to spark genuine improvement, how can agencies encourage staff and community members to view them as opportunities for growth rather than threats to current practices?