Question: What will be the first step toward improving staff training? I think that we first sit down with some hotels that are well known for

What will be the first step toward improving staff training?

I think that we first sit down with some hotels that are well known for their customer service and see how their staff training differs from Evergreen Hotel.

I think we set up a training session this week to go over some scenarios to help them better deal with customer interactions.

What will be the first step toward improving staff training? I

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