What would be a addocate response to the letter below?

The information you are looking for is in the steps of each case study. For example, in Step 1 of WM1 (page 4) the instructions state the following: "In the Create Purchase Order screen, change the type of purchase order to Standard PO and enter 103### (replace ### with your number) as Vendor." Throughout steps you are repeatedly told to "replace ### with your number", with the number being your three digit student ID assigned to you in the class. The reason for this is I can track the data you enter and ensure the steps are correct based on seeing your three digit student ID throughout the input/output seen in SAP. For some reason you did not follow the instructions and use your number, so it appears you are submitting other students work as your own because it is not your ID being used. I will allow you to take the exam at a reduced grade, but I am doing so to give you the benefit of the doubt as it goes against protocol. Graduate students are expected to meet deadlines and follow all instructions. You missed the test and submitted one of your assignments late without advance notice. By comparison, not a single one of your peers has asked for an extension or missed a deadline beyond one person missing the first discussion post. However, I do have a strong belief in being firm yet fair. I believe you can learn a lesson from the situation. I will allow you to take the exam and even submit your corrected labs in exchange for a reduced grade. Please keep in mind that future deadlines are expected to be met.