What's one way a creative team would use a focus group?

Question 4 options:

to gather feedback on a new project

to secure financing for a new project

to solve a dispute among coworkers

to respond to a speaker's message

Amelia is an executive assistant, but she's been taking courses in graphic design at night. She asks her manager if she can work with the creative team to contribute ideas for the company's new letterhead. What communication skill is she using?

Question 6 options:

surrounding

broadening

challenging

capturing

Tobias has been working with a mentor to expand his knowledge and learn more about the specific systems at his office. This skill is considered what?

Question 7 options:

encoding

broadening

capturing

surrounding

Felicity's company has several communal workspaces that are soundproof so employees can either enjoy quiet while they work or play loud music that inspires them. What is this an example of?

Question 8 options:

surrounding

broadening

challenging

capturing

What is one important way that a speaker can consider the social impact of the words and images they use?

Question 10 options:

Speak very slowly and clearly.

Never share any private information.

Practice deliberative listening.

Consider the receiver's preferred pronouns.

Irshad's company requires every employee to participate in two half-day harassment training workshops. What ethical responsibilities likely get the MOST coverage in these sessions?

Question 11 options:

Guard confidentiality.

Respect boundaries.

Broaden your skills and knowledge.

Use language the audience can understand.

The ethical responsibility to guard confidentiality would MOST likely apply to what type of information in a company?

Question 12 options:

the type of new products the company is launching next year

how many employees the company has

what the cafeteria is serving for lunch

how much revenue the company made last year

What would be the BEST channel for which to use writing as a mode of communication?

Question 15 options:

	a video call
	a face-to-face negotiation
	a printed proposal
	a team meeting