Question: When a client is displayirg aggressive behaviours:Accept what they are saying; they obviously feel very strongly and must have valid points.Speak with a louder voice

When a client is displayirg aggressive behaviours:Accept what they are saying; they obviously feel very strongly and must have valid points.Speak with a louder voice to indicate that you also feel strongly about the topic. Continue to try and diffuse the situation.End the conversation to allow time for de

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escalation.

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